UPA Helps You Deliver Better Patient Care
UPA is committed to helping members deliver the best care possible. That's why UPA offers a growing number of Patient Care Improvement Initiatives (PCII) your practice can undertake.
Enhanced Patient Education
UPA members can gain discounted access to an award-winning patient education library from Healthwise® comprising over 60,000 pages, over 6,500 topics, over 2,000 illustrations, and over 2,300 drug profiles. The content can be easily customized to any medical specialty, has been featured on WebMD, and is accredited by URAC for its objectivity and ability to help patients make better healthcare decisions.
The UPA Patient Education library can be integrated into your existing division's website as needed in a way that seamlessly integrates the look & feel of your division's website. All content is automatically updated on a quarterly basis.
Track Your Patient Satisfaction
UPA members also gain access to a free patient survey specially designed to give you insight into your patient experience, including waiting room times, the rapport with the doctor, and the overall impression of your practice.
Future Patient Care Improvement Initiatives
UPA continues to evaluate new and innovative ways of enhancing the care experience of patients of UPA members, and will continue to improve current initiatives and offer new ones.

